Privacy Policy

We, PANGEA CORPORATION, operating the website https://www.synk-ai.com/for-law-firms delivering AI-powered services for legal professionals specializing in litigation, such as automated case analysis, document drafting, legal research and secure case collaboration tools.

Definitions

Personal Information (PI): Any data relating to an identified or identifiable natural person.

Sensitive Personal Data or Information (SPDI): Passwords, financial details, official identifiers, biometric data, or any detail belonging to a child.

Data Principal: Individual to whom personal data relates.

Data Fiduciary: Pangea Corporation, determining processing purpose/means.

Information We Collect

Registration and Profile Data

Full name, email, mobile number, Bar Council ID, law firm details, professional designation, and password.

Usage and Technical Data

IP address, device ID, browser/OS details, geolocation, session logs, and interaction patterns.

Litigation-Specific Data

Uploaded case files, client details (pseudonymized), AI-generated outputs, and collaboration notes.

Methods of Collection

Information You Provide

Data entered into registration forms, content uploaded to the platform, communications via chat interfaces.

Automatically Collected Information

Server logs generated during site navigation and metadata captured during AI query processing.

Purpose and Usage of Data

Deliver and operate our litigation AI services and functionality.
Manage user accounts, process subscriptions, and handle billing inquiries.
Improve the accuracy and performance of our AI models using anonymized data.
Maintain security, prevent fraud, and ensure compliance with legal obligations.
Send essential service updates, security alerts, and customer support responses.

Consent Framework

We process your data based on consent that is free, specific, informed, unconditional, and unambiguous. You may withdraw consent at any time by contacting us via email.

We strictly prohibit the sale, auction, or commercial trading of your personal data.

Data Sharing

Service Providers

We engage trusted service providers for essential infrastructure (Cloud hosting), functionality (AI APIs), and communication (Email services).

Legal Requirements

We may disclose information to law enforcement agencies upon receipt of a valid legal order.

Data Security

Encryption

Your data is protected using industry-standard AES Encryption at rest and during transmission.

Access Control

We strictly adhere to the principle of least privilege with Multi-Factor Authentication for administrative access.

Data Retention

Case Data: Retained for a maximum of 30 days, then permanently deleted.

Account Data: Retained until you request account deletion.

Rights of Data Principal

Right to Access and Correction
Right to Erasure (Right to be Forgotten)
Right to Grievance Redressal
Right to Withdraw Consent

Data Breach Protocol

In the event of a breach, we will notify the Data Protection Board and affected users within 72 hours.

Cookies and Tracking

We utilize only essential cookies strictly necessary for the operation of our services.

Amendments to Policy

We reserve the right to modify this Privacy Policy. Material changes will be communicated via email or a prominent notice on our platform.

Grievance Redressal

Grievance Officer: Girish Bhargava

Email: girishbhargava@synk-ai.com

We acknowledge all grievances within 24 hours and commit to resolving them within 30 days.

Governing Law

This Policy shall be governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Contact Information